Last updated: 18 November, 2025
Please read these Terms and Conditions carefully before using Toolswalasm.com. By accessing or using our website, you agree to be bound by the terms outlined below. If you do not agree with any part of these terms, please discontinue use of the website.
1. Introduction
Toolswalasm.com (“we”, “us”, “our”, or “Platform”) provides an online marketplace for tools, hardware, and industrial products. These Terms govern your use of our website, purchases, and interactions with our services within Bangladesh.
2. Eligibility
You must be at least 18 years old to use this platform. By using the website or placing an order, you confirm that you meet this requirement.
3. Account Registration
You may be required to create an account to use certain features.
You are responsible for:
- Providing accurate information
- Keeping your password confidential
- All activities executed under your account
We may suspend or deactivate accounts involved in misuse or fraudulent activity.
4. Product Information
We strive to ensure that product descriptions, specifications, and prices are accurate. However:
- Prices may change without prior notice
- Product availability is not guaranteed
- Images displayed may differ slightly from actual products
If pricing or information is found to be incorrect, we reserve the right to cancel the order.
5. Orders and Payments
By placing an order, you confirm that:
- Information provided is accurate
- You are authorized to use the selected payment method
Orders may be cancelled by us at any time due to pricing errors, suspected fraud, sudden price fluctuations, delivery limitations, or product unavailability.
If payment has already been received, a full refund will be issued.
6. Delivery Policy
We deliver to locations across Bangladesh through our logistics and courier partners. Delivery timelines vary by location.
Once an order is handed over to the courier, responsibility for transit shifts to the courier service. We are not liable for delays, damage, or loss during transit.
Refer to our Delivery Policy for more details.
7. Return and Refund Policy
Returns are handled strictly on a case-by-case basis.
We are not responsible for products that are damaged, lost, or undelivered due to incorrect shipping details or courier issues.
Items covered under manufacturer warranty must be claimed directly with the respective company.
Please refer to our Return Policy for full details.
8. Pricing and Price Changes
Sudden or significant price fluctuations—especially for rare or collectible items—may lead to order cancellation.
All prices listed on the website are subject to change without notice.
9. Third-Party Warranty
Some products come with warranties provided by their respective manufacturers or brands.
All warranty claims must be handled directly with those companies.
Toolswalasm.com is not responsible for warranty service, replacement, or repair.
10. Intellectual Property
All content on the website, including product data, images, text, and logos, is owned by Toolswalasm.com or its licensors.
Unauthorized reproduction, use, or distribution is prohibited.
11. Prohibited Activities
You agree not to:
- Engage in fraudulent or harmful activities
- Attempt to disrupt, hack, or harm the website
- Upload viruses or malicious code
- Scrape or copy content without permission
Violations may lead to account suspension or legal action.
12. Limitation of Liability
Toolswalasm.com is not liable for any direct or indirect damages caused by:
- Use of or inability to use the website
- Delays or failures from courier services
- Product information inaccuracies from external sources
- Third-party service providers
Use of the platform is at your own risk.
13. Indemnification
You agree to indemnify and hold Toolswalasm.com harmless from any losses, claims, or damages arising from your use of the website or violation of these Terms.
14. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be reflected with a revised date. Continued use of the website signifies your acceptance of the updated terms.
15. Governing Law
These Terms are governed by the laws of Bangladesh.
Any disputes will fall under the jurisdiction of the courts of Bangladesh.
16. Contact Information
For questions regarding these Terms and Conditions, please contact:
Email: contact_us@toolswalasm.com