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Privacy Policy

Effective Date: [Insert Date]

Welcome to Toolwalasm (“Company,” “we,” “our,” or “us”).
Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.toolwalasm.com], purchase our products, or otherwise interact with us.

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect various types of information from and about you:

a) Information You Provide Voluntarily:

  • Personal Identification Information: Name, email address, mailing address, billing address, phone number, payment card information, company name, job title.

  • Account Information: When you create an account, we collect your login credentials and any profile data.

  • Order and Payment Details: Information regarding purchases you make, including transaction records.

  • Correspondence: Information provided through forms, surveys, customer support inquiries, emails, reviews, and feedback.

b) Information Collected Automatically:

  • Device Information: IP address, browser type and version, device type, time zone setting, operating system and platform.

  • Usage Information: Pages you visit, time spent, links clicked, referring websites, and interactions with our Site.

  • Cookies and Tracking Technologies: For functionality, preferences, analytics, and advertising purposes (explained below).
c) Information from Third Parties:

  • Analytics Providers: (e.g., Google Analytics) about your browsing behavior.

  • Payment Processors: Information related to payments, chargebacks, and fraud prevention.

  • Marketing Partners: Information to help deliver more targeted advertising.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Process transactions, deliver orders, manage your account, and fulfill contractual obligations.

  • Customer Support: Respond to your inquiries, requests, and complaints.

  • Communications: Send confirmations, updates, security alerts, marketing messages (where permitted).

  • Site Improvement: Analyze usage to enhance our services, user experience, and offerings.

  • Personalization: Tailor website content, promotions, and advertisements to your interests.

  • Security and Fraud Prevention: Protect against unauthorized access, fraud, and abuse.

  • Compliance: Meet legal obligations, enforce agreements, and resolve disputes.

3. Legal Bases for Processing (for EEA/UK Users)

If you are in the European Economic Area (EEA) or United Kingdom (UK), we only process your personal data when we have a lawful basis, including:

  • Consent (e.g., for marketing emails)

  • Performance of a Contract (e.g., fulfilling your purchases)

  • Compliance with a Legal Obligation (e.g., accounting, taxes)

  • Legitimate Interests (e.g., improving services, fraud prevention)

4. How We Share Your Information

We may share your information with:

a) Service Providers:

  • Payment gateways

  • Shipping companies

  • Marketing platforms

  • IT support providers

  • Cloud storage services

  • Analytics and advertising providers

All service providers are required to safeguard your data and use it only for the services we request.

b) Business Transfers:

In the event of a merger, acquisition, financing, or asset sale, your data may be transferred as part of the business assets.

c) Legal Requirements:

We may disclose your information if required by law, subpoena, court order, or to protect our legal rights or the safety of users and the public.

d) Marketing and Advertising:

We may share non-identifiable information with marketing partners to deliver relevant advertisements.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and other tracking technologies to:

  • Authenticate users

  • Maintain your session

  • Personalize your experience

  • Analyze site traffic and usage trends

  • Deliver tailored advertisements

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect site functionality.

6. Data Retention

We retain your personal information:

  • For as long as necessary to fulfill the purposes outlined in this Privacy Policy.

  • For legal, accounting, or reporting requirements.

  • To resolve disputes or enforce our agreements.

When we no longer need your information, we securely delete or anonymize it.

7. Data Security

We implement a variety of technical, administrative, and physical measures to protect your data, including:

  • Encryption of sensitive data (e.g., payment information)

  • Secure servers and firewalls

  • Access controls and authentication requirements

  • Regular system monitoring

Despite these efforts, no security system is completely impenetrable. We cannot guarantee the absolute security of your personal data.

8. International Data Transfers

If you are accessing our services from outside the United States, please note that your information may be transferred, stored, and processed in the United States and other countries.
We ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your information in accordance with applicable law.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to Access: Obtain a copy of your personal information.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
  • Right to Restrict Processing: Limit how we process your information.
  • Right to Data Portability: Request transfer of your information to another service.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Where processing is based on your consent, withdraw it at any time.

To exercise these rights, please contact us at [privacy@toolwalasm.com].

10. Third-Party Websites

Our Site may link to third-party websites and services.
We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our services are intended for individuals aged 18 and over.
We do not knowingly collect data from individuals under 18.
If you believe a minor has provided us information, please contact us to have it removed.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with a new “Effective Date.”
Where required by law, we will notify you of any material changes and, if necessary, request your consent.

We encourage you to periodically review this Privacy Policy to stay informed.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Toolwalasm
Email: [privacy@toolwalasm.com]
Phone: [+1 (XXX) XXX-XXXX]
Address: [Insert Company Address]

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