Privacy Policy
Last updated: November 8, 2025
1. Introduction
Toolswalasm.com (“we,” “us,” “our,” or “Platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, place orders, or interact with us. By visiting our website or using our services, you agree to the terms described in this policy. If you do not agree with any part of this policy, please do not use our services.
2. Information We Collect
We may collect different types of information from you:
Information you provide: When you place an order, register for an account, contact our support, or fill out forms, we may collect your name, email address, phone number, shipping address, billing information, and payment details.
Transaction information: Details about the products you purchase, order history, payment information, invoices, and communications related to your order.
Automatically collected information: When you browse our website, we may collect device information (browser type, operating system, IP address, device identifier), pages visited, time spent on pages, referring URLs, and other analytics / usage data.
Cookies and similar technologies: We may use cookies, web beacons, local storage, or tracking pixels to improve website performance, understand how you navigate, remember your preferences, and run analytics.
3. Use of Information
We may use the collected information for purposes including but not limited to:
Processing and fulfilling your orders, shipping, delivery, refunds or cancellations.
Managing your account, including contact and support.
Improving our website, product offerings, user interface, and overall service.
Fraud prevention and risk management.
Communicating with you about your orders, notifications, offers, marketing (if you opt in).
Performing analytics to understand trends, usage patterns, and optimize our offerings.
Complying with legal, regulatory, or contractual obligations.
4. Sharing of Information
We may share your information in the following ways:
With third-party service providers (e.g. payment processors, shipping partners, analytics providers) who help us run the business.
With logistics or courier partners for delivery and shipping.
If required by law or in response to legal requests.
In the event of a merger, acquisition, or sale of the business or its assets, information may be transferred to the acquiring party.
With marketing partners, if you have given consent to receive promotional communications.
5. Data Retention
We will retain your personal information as long as necessary to fulfill the purposes described above, to comply with our legal obligations (e.g. taxation, accounting), or to resolve disputes. Once the data is no longer needed, we will securely delete or anonymize it.
6. Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss or alteration. However, no system is completely secure, so we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember user preferences and login status.
Provide personalized content and recommendations.
Analyze website usage and performance.
If you choose to disable cookies, parts of the website may not function correctly. You can manage cookie preferences via your browser settings or relevant opt-out options.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
Access: you can request details of the information we hold about you.
Correction: you can ask us to update or correct inaccurate or incomplete information.
Deletion: you can request us to delete your personal data (subject to legal obligations).
Withdrawal of consent for marketing communications.
Object to processing for direct marketing or certain other purposes.
9. Children
Our services are not directed to persons under the age of 18. We do not knowingly collect personal data from children below 18. If we become aware that we have collected data from a child, we will take steps to delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes means you accept the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or want to exercise your rights, you can contact us at:
Email: support@toolswalasm.com